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Customer Service

Frequent Questions & Answers

GENERAL 

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Why do I need one / why should I buy one? SPARE AIR is the smallest redundant SCUBA system available yet is packed with 3000 psi to provide you with enough air to get you to the surface in an emergency from recreational depths. It is so small and compact anybody can carry one diving. Take safety into your own hands - buy a SPARE AIR!
Are they refillable? Yes, SPARE AIR can be refilled easily either off your own SCUBA tank or off a store or boat air compressor.
How big are they? They are so small and compact anyone can carry them diving! SPARE AIR is the smallest redundant SCUBA system available yet is packed with 3000 psi to provide you with enough air to get you to the surface in an emergency. The 170 model is a little bigger than the size of a coke can and the 300 model is similar to the size of a can of hairspray. Click here for detailed specifications.
Which size should I buy? The 300 model is our most popular size with recreational divers and is also offered in a Nitrox version for those of you who dive with Nitrox. The 170 model is popular with instructors/professional divers and for diving in shallower depths.
How much air do they hold/what pressure? SPARE AIR is designed to get someone to the surface in the event of an emergency. The SPARE AIR family consists of three models all at a pressure of 3000 psi. The 170 model holds 1.7 cubic feet of air or approximately 30 breaths at the surface, the 300 model and the 300-N Nitrox model hold 3.0 cubic feet of air or approximately 57 breaths at the surface.
Do you need to be a certified diver to use SPARE AIR underwater? Yes, during diving classes you learn the proper way to breathe from compressed air without causing serious harm to yourself. SPARE AIR is a piece of diving equipment and all rules that apply to diving, apply to the use of SPARE AIR.
Do you need to be a certified diver to use SPARE AIR for above water out-of-air emergencies? Many customers use SPARE AIR for above water emergency situations and in those cases, there is no certification necessary for above ground use.
Where can I mount it? SPARE AIR units come with a Holster that allows you to mount the SPARE AIR virtually anywhere!   Two quick disconnect straps connect the Holster on the front of the BC cummerbund, on your tank strap or anywhere on your BC that you choose.

PURCHASING

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Where can I purchase one? We recommend you check first with your local SPARE AIR dive shop. Click here to find a dealer near you. Purchase a SPARE AIR direct from us on our Online Store.
How much do they cost? SPARE AIR is sold in packages that include the SPARE AIR unit of choice, the Holster, Safety Leash and Refill Adapter. Suggested retail for the 300 package is $299. $299 for 170 package and $330 for the Nitrox package.
How can I get a dial gauge for my SPARE AIR? An optional dial gauge pressure indicator is available to replace the standard pressure pin indicator. You can purchase one right now at our Online SPARE AIR Parts & Accessories Shopping Cart or visit your local SPARE AIR Dealer.

TECHNICAL  

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Do they work well in different water temperatures? Yes, they have been tested and proven effective in all diving conditions.
What is the recommended depth? The SPARE AIR model 300 is designed for recreational diving limits of less than 130 feet, and the 170 model is designed for recreational diving limits of less than 100 feet.
How accurate is the Dial Gauge (#003DGS)? The Dial Gauge shows increments of 200 psi and is accurate within 5%, which is standard for gauges.
How long should it take to fill a SPARE AIR / what is the average safe filling time? It should take approximately 1 minute to fill a  3.0 cu ft SPARE AIR and approximately 45 seconds to fill a 1.7 cu ft SPARE AIR.  Open your SCUBA tanks valve slowly to control the air flow to fill slowly for best results.
Does the Spare Air affect buoyancy? The SPARE AIR is light weighing only 2.17 lbs. (Model 300).  When filled with 3 cu ft of air, the unit is about neutrally buoyant.  It should not affect overall buoyancy when mounted on a SCUBA Diver.  (Thanks Bob A. for this info and suggestion.)

REPAIR/
MAINTENANCE
 

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How long is the warranty period? SPARE AIR units have a one-year warranty from the date of purchase.
What maintenance does SPARE AIR require? The unit should be removed from its holster, rinsed off in fresh water after every dive, dried, stored full of air, and taken to an authorized repair facility for an overhaul once a year. Click here to find the closest SPARE AIR Dealer to you. Click here to send your SPARE AIR to us for Annual Overhaul.
Do the 3000 psi cylinders have to be hydro tested? Yes, all SPARE AIR 3000 psi cylinders need to be VIP tested once every year and hydro tested once every 5 years.
Do the 1800 psi cylinders have to be hydro tested? No, all older SPARE AIR 1800 psi cylinders are exempt from hydro testing, but do require annual visual inspections.
I need a part to repair my SPARE AIR. Can I order the part from you? Your can purchase the SPARE AIR part if it is external / cosmetic. Examples are: Mouthpiece, Snap Ring, Check Valve Cap, etc. If your SPARE AIR is in need of an external part, please visit our Online Store and order your SPARE AIR part or accessory today. If the part is internal, it requires installation by an authorized SPARE AIR technician. Please take your unit to an Authorized SPARE AIR Dive Shop or send to us for repair. Click here for Repair / Maintenance Form.
Can I upgrade my unit to a Nitrox model / use a standard SPARE AIR with Nitrox? We recommend purchasing the Nitrox ready SPARE AIR. For any other information on Nitrox conversion, you should consult with a store that specializes in Nitrox.

FLYING WITH SPARE AIR

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What do I need to do to take Spare Air on commercial aircraft?

When carrying SPARE AIR on a commercial aircraft, the system must be empty and TSA prefers that the regulator be unscrewed from the cylinder so they can be sure that it is empty.  For more information, visit our Traveling With a Spare Air page.

What affect will flying at various altitudes have on my SPARE AIR?

Flying at various altitudes should not produce any negative effects on the product. It has been used by the Navy, Air Force & private pilots for over 15 years now at various flight attitudes with no negative effects.

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